Privacy Policy

ArtisteConnect Media Solutions operates this online platform and is committed to protecting the privacy of users of our site and services. This policy outlines how we collect, use, store, and protect information gathered through our service, and the rights you have regarding your information. We process information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect various types of information in connection with the services we provide, which include Artist Interview Coordination, Media Kit Creation, Press Release Distribution, Media Training for Artists, Public Appearance Management, Digital Media Campaigns, and Reputation Management.

Information you provide directly to us: This includes information you submit when using our service, such as when you contact us, inquire about services, sign up for updates, or engage with us through interactive features. This information may include details necessary to provide a service or respond to an inquiry.

Information collected automatically: When you visit or use our site, we may collect certain information automatically from your device. This may include information about your device, operating system, browser type, IP address, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how users interact with our site and improve the service.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our service, including:

To provide, operate, and maintain our online platform and services.

To communicate with you, respond to your inquiries, and provide customer support.

To fulfill requests for services you have made.

To understand how users access and use our site and services, both on an aggregated and individualized basis, to improve our offerings.

To develop new products, services, features, and functionality.

For marketing and promotional purposes, where permitted by law and your preferences.

To prevent fraud and ensure the security of our service.

To comply with legal obligations and protect our legal rights.

Legal Basis for Processing

Under GDPR, we process information based on specific legal grounds:

Performance of a Contract: Processing is necessary for the performance of a contract for services with you or to take steps at your request before entering into such a contract.

Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms. This may include our interests in improving our services, marketing, or preventing fraud.

Consent: Where required, we process your information based on your explicit consent, which you can withdraw at any time.

Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, marketing, or customer service. These service providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement reasonable technical and organizational measures designed to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Your Rights

Subject to applicable law, you may have the following rights regarding your information:

Right to Access: You have the right to request a copy of the information we hold about you.

Right to Rectification: You have the right to request that we correct any information about you that is inaccurate or incomplete.

Right to Erasure: You have the right to request that we delete your information under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your information under certain conditions.

Right to Object to Processing: You have the right to object to our processing of your information under certain conditions.

Right to Data Portability: You have the right to request that we transfer the information we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent: If we process your information based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

Data Retention

We retain your information for as long as necessary to provide the services you have requested, for our legitimate business purposes, and to comply with our legal obligations. When we no longer need your information, we will securely delete or anonymize it.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect information from children under 16. If we become aware that we have collected information from a child under 16 without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions about this privacy policy or our data practices, please contact us at:

ArtisteConnect Media Solutions
402 Linking Road, Bandra West
Mumbai, Maharashtra, 400050
India